We have identified two problems with the new Seattle POP serving Western Washington, one having to do with the transmit level of the modems which is 6db lower than the old, and the other having to do with ISDN Everett number. Both of these appear to be telco configuration issues and I just got off the phone with a tech there that thinks this should be easy to get corrected. What the signal level being 6db lower means to you is that the modem tone your modem is receiving is 1/16th the power level of what it was with the old POP. This causes problems when the signal is marginal to begin with, i.e., your line is a long loop and lossy or there is noise, or your modem has poor receiver sensitivity. In other words, it's a weaker signal that your modem has to work with. Now that this has been identified, they've got something to work with. This is probably just a matter of correcting settings on digital pads on the trunking. Just wanted to let everybody who has been having problems know that progress is being made on these issues.