There have been quite a few people who have experienced problems with the new Seattle 56k / ISDN POP which serves Western Washington. StarNetInc / MegaPOP, an outfit we contract has not been able to resolve many of these problems in a timely manner. We have established a relationship with another company that allows us to provide access via UUNET and Ziplink dialup's IN ADDITION to MegaPOP. This will provide an alternative for those of you who can not connect to MegaPOP reliably or at good speed or at all. In addition, it greatly expands our coverage. In Washington State, we now have coverage in Aberdeen, Bellingham, Bremerton, Camas, Cashmere, Centralia, Coupeville, Ferndale, Longview, Mount Vernon, Olympia, Pullman, Silverlake, Silverdale, Spokane, Sumner, Wenatchee, and Yakima. For Washington State access numbers please see: http://www.eskimo.com/dial/wa.html I haven't updated the website for other states, it's going to be a big task. The numbers in green are UUNET dialups, Yellow MegaPOP, Red our old v.34 pool, and Blue Ziplink. No Ziplink in Washington State. All new users will be added into the new system giving access to all of the numbers and gradually we will move existing users over to the new system as well. When you connect, you will need to change your username from 508600xxxx or 508600xxxx@isdn to email@example.com. The '@usb.com' specifies a Radius Realm that provides authentication. So if your 508600xxxx username stops authenticating, try adding @usb.com. We will be moving users with MegaPOP problems first, those that can't connect at all first, then those with poor speed connections, cutoffs, etc. If you have these problems please e-mail firstname.lastname@example.org. Right now Eric and I are the only ones that know how to use the new interface, but we'll get Chris up to speed tomorrow and Kathryn on Friday. The people who are having problems we will try to get moved in as close to real-time as possible, others will be done in batches near the end of the month so that we don't have to pay for overlapping accounts more than necessary to address service issues. Again, if your 508600XXXX username stops working, please try 508600XXXX@usb.com, and at the point that works, ANY of the MegaPOP, UUNET, or Ziplink dial-up numbers will be available to you.