Under the green Support section pull down menu on our home page there is a new feature, “Tickets”.  This allows you to generate tickets, trouble tickets, questions, general inquiries, as well as to check on the status of those tickets.

     You are still free to e-mail support@eskimo.com or call us at +1 206-812-0051, but this is an additional option that allows you to interact with us and track the status of your requests.