If you get a letter like this:
It is NOT from Eskimo, it is a phishing scam attempting to obtain your login credentials. Do NOT respond, or at least do NOT provide them any identifiable information. If you wish to tell them what orifice in which to insert it that is fine, except even doing that verifies to them that they have a valid spam address so better not to. Do forward to spamtrap@eskimo.com.
Thank you.