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Qwest/Grid.NET going away
- To: email@example.com, firstname.lastname@example.org
- Subject: Qwest/Grid.NET going away
- From: Robert Dinse <email@example.com>
- Date: Sun, 11 Nov 2001 03:45:10 -0800
- Newsgroups: announcements, lobby
- Old-Date: Sun, 11 Nov 2001 03:43:54 -0800 (PST)
- Resent-Date: Sun, 11 Nov 2001 03:45:10 -0800
- Resent-From: firstname.lastname@example.org
- Resent-Message-ID: <"h7Tic2.0.As.4Jcxx"@mx1>
- Resent-Sender: email@example.com
The port aggregator I have been using to provide dial access apparently failed financially and was sold in pieces. The smaller of the two pieces went to an outfit called FIN Communications which is presently refusing to honor the existing contract. I had no warning that this was to occur. I had asked the CEO pointedly if they were financially stable and solvent and was told yes. Now what I've heard from third parties is that their contract with Qwest had a certain number of users that had to be met and it wasn't, and as a result the Qwest move to FIN was a forced move. I'm really saddened by this, not so much because of the loss of Qwest, StarPOP does mostly overlap it in coverage and works well, and the previous problem of StarPOP only doing PAP and not falling back to a prompted login has been fixed. But I'm saddened by the fact that I had been working with someone where I could actually talk to the CEO, in fact had his cell phone and pager, and now the portion that we will be able to continue to work with has been acquired by a big corporate conglomerate like all the other carriers. My contract with Star was flat-rate, FIN wants to put a 150 channel hour usage CAP on Qwest and that is unacceptable. I haven't decided yet whether I am going to attempt to force the issue legally, if the original corporation is financially dead then not much point, can't squeeze blood from a turnip as the old saying goes. Consequently, we are losing access to Qwest numbers, at least until there is either some legal resolution or I find another reseller that will sell flat-rate. The second part was bought be an investment firm in Florida, and has a CEO that appears to be competent and willing to work with us so the remaining networks will remain available, EXCEPT, I also have word that grid.net is going out of business and will cease operations in about a month. If you are on plan A and using a Qwest number, you need to choose one of the StarPOP numbers in plan A. If there is no local StarPOP number but there was a local Qwest number you were using, then contact support here and we will move your account to another network with a local number temporarily. The folks at Star offered to grow into the areas where we have customers that won't have service on Qwest anymore and for which no StarPOP numbers presently exist so after that is completed we'll move you back from whatever network we put you on temporarily in the US. If you were using a Qwest number in Canada, we will need to move you to another network permanently, in which case we'll honor your present expiration date as paid for but when it comes time to renew you will need to pay the rates for that network. I am hopeful that we will soon have access to UUNET numbers in Canada and perhaps elsewhere as well. If you are on dial plan B and using a Grid.NET number, to avoid interruption, switch to using either one of the UUNET or MegaPOP numbers. The way things got split-up also means we won't be able to bundle multiple carriers in a dialup plan. As a result, dial plan B is going to be split into plan B and C, with plan B being UUNET and C being MegaPOP. We will move you from one to the other at no charge, they will be priced the same. Initially, all plan B users will be put into one or the other based upon your current usage patterns. At some point the MegaPOP realm is going to be changed from @usb.com to something else and at that point users using the MegaPOP lines will need to change their dialup username settings. I'll let you know as soon as I know. Unfortunately this all happened with no warning.
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