CHARTER THE PROJECT TEAM
Directive No. 1
MISSION: Develop a Project Team Charter based on the information provided below.
DELIVERABLE: Written document and 10-12 minute presentation at Director’s meeting.
DEADLINE: May 31, 1997
SETTING: Large Pharmaceutical
SITUATION: Executive management has decided to have a special project team to develop a new drug for the treatment of hypertension. This project team has been picked by management and consists of scientists from different departments who normally do not work together.
TEAM MEMBERS:
Albert: Assistant Project Leader
Currently manages the Pharmaceutical Development Department and has been with the company for four years. Albert has been given technical responsibility for overall management of the project team. Specifically, the team is expected to deliver the new hypertension drug in two-thirds the normal development time. The technical project team members consist of Theresa, Gary, Drew, and Jack. Jack reports to Albert. The technical team will report to Albert only for the duration of the project.
The other team members:
Theresa: Has been chosen to handle the pre-formulation phase of development. Currently she is carrying a very full schedule and is concerned about her workload.
Gary: Specialist in organic chemistry. He has been responsible for the development of the hypertension drug to this point.
Drew: Toxicology specialist. Feels the company is trying to do too much too fast. He likes to work slowly and carefully to insure quality.
Jack: A chemist who recently joined the company. In terms of experience, he is really "junior" to the others on the team.
The Chartering Process
(An Outline)
The essential and additional charter elements described above can be categorized into a five-step process used to develop the charter. These steps and associated chartering elements follow:
Vision
Purpose
Boundaries
Organization Linkages
Membership
Mission
Measures of success
Organizational priorities
Critical success factors
Team and individual responsibilities
Shared responsibilities
Core values
Guiding principles
Rules of interpersonal conduct
protocol for resolving interpersonal conflict